Seasonal Tax Office Front Desk Concierge

H&R Block, Inc.; North Arlington (NJ); Presencial; USD 22 000 - 37 000; Tempo integral

Resumo da oferta

H&R Block, Inc. in New Jersey seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in and scheduling, and support daily office operations with a professional, friendly approach.

You will work with tax professionals to match clients to the right services, handle documents securely, and help maintain a clean, organized office environment during tax season.

Qualificações

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Fast-paced environment

Interpersonal skills

Multitasking

Attention to detail

Computer skills

Evenings/weekends availability

Formação académica

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da oferta de emprego

H&R Block, Inc. in New Jersey seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in and scheduling, and support daily office operations with a professional, friendly approach.

You will work with tax professionals to match clients to the right services, handle documents securely, and help maintain a clean, organized office environment during tax season.