Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Orland (CA); On-site; USD 25,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and help connect them with the right tax professional. This frontline role emphasizes a friendly, personalized experience and smooth daily operations at the office.

You’ll multi-task in a fast-paced environment, maintain organization, and support clients in person, over the phone, or virtually. High school diploma preferred; flexible schedule and ability to work across multiple locations are

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Phone etiquette

Multi-tasking

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and help connect them with the right tax professional. This frontline role emphasizes a friendly, personalized experience and smooth daily operations at the office.

You’ll multi-task in a fast-paced environment, maintain organization, and support clients in person, over the phone, or virtually. High school diploma preferred; flexible schedule and ability to work across multiple locations are