Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Wernersville (Berks County); Presencial; USD 21.000 - 30.000; Tempo parcial

Resumo da vaga

H&R Block, Inc. is seeking a Client Service Professional / Receptionist to be the welcoming face of the office in Wernersville.

The role involves greeting clients, managing check-ins, scheduling, and coordinating with tax professionals to ensure a smooth, professional experience. The position requires strong interpersonal skills, multitasking, and reliability, with availability to work evenings and weekends during tax season.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Ability to multitask and manage competing priorities.
• Availability to work evenings and weekends during tax season.
• Organizational skills with attention to detail.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document organization.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. is seeking a Client Service Professional / Receptionist to be the welcoming face of the office in Wernersville.

The role involves greeting clients, managing check-ins, scheduling, and coordinating with tax professionals to ensure a smooth, professional experience. The position requires strong interpersonal skills, multitasking, and reliability, with availability to work evenings and weekends during tax season.