Seasonal Client Concierge & Front Desk Specialist

H&R Block, Inc.; Millsboro (DE); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Millsboro is seeking a Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This is an in-person role and not remote.

You will check clients in, coordinate with tax specialists, and maintain a welcoming, organized office while handling confidential information with discretion. Training and potential growth into tax prep or leadership are offered.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure seamless operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-centric environment

Interpersonal communication

Multitasking

Organizational skills

Basic computer tools

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Millsboro is seeking a Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations alongside tax professionals. This is an in-person role and not remote.

You will check clients in, coordinate with tax specialists, and maintain a welcoming, organized office while handling confidential information with discretion. Training and potential growth into tax prep or leadership are offered.