Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Rutherford (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling in-person at our Rutherford, NJ office.

You will coordinate check-in, direct clients to the right tax professional, and support daily office operations with confidentiality and professionalism. This role offers an entry path into tax support or office leadership, with training provided and opportunities to contribute to a high-performing, client-centered team during tax

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with Microsoft Office and scheduling tools.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Multitasking

Professional communication

Team collaboration

Office etiquette

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling in-person at our Rutherford, NJ office.

You will coordinate check-in, direct clients to the right tax professional, and support daily office operations with confidentiality and professionalism. This role offers an entry path into tax support or office leadership, with training provided and opportunities to contribute to a high-performing, client-centered team during tax