Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.; Dawsonville (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Dawsonville, GA is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-ins, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle confidential documents, and help ensure a smooth client experience during tax season, with evenings and weekend availability and opportunities to grow into tax preparation or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication abilities for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Familiarity with basic computer programs (MS Office, Teams, scheduling systems).

Responsibilities

• Greet clients warmly and set a positive first impression.
• Answer phone calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organization for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Teams

Scheduling systems

Job description

H&R Block in Dawsonville, GA is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-ins, schedule appointments, and support daily office operations in person.

You will work with tax professionals, handle confidential documents, and help ensure a smooth client experience during tax season, with evenings and weekend availability and opportunities to grow into tax preparation or office leadership.