Seasonal Client Concierge & Front Desk Receptionist

H&R Block, Inc.

Arlington (MA)

Sur place

USD 21 000 - 37 000

Plein temps

Il y a 3 jours

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Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Arlington, MA. This in-person role greets clients, manages schedules, checks in clients, and supports daily office operations alongside tax professionals.

The position offers an entry path into tax preparation or leadership with evening and weekend availability during tax season. Responsibilities include welcoming clients, routing them to the appropriate tax professional, managing documents, and maintaining a

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills for professional client service.
Ability to multitask and manage competing priorities.
Organizational skills with attention to detail and follow-through.

Responsabilités

Greet clients warmly and create a welcoming, professional first impression as the face of the office.
Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
Manage client check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth, professional client experience.
Collaborate with tax professionals and team members to ensure seamless daily operations.
Handle sensitive client information with confidentiality, discretion, and care.