Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Kirtland (NM); Presencial; USD 19.000 - 28.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Kirtland, NM.

You will work with a team of tax professionals and help ensure a smooth, professional client experience throughout tax season. With training and support, this role can lead to further opportunities in tax services or office leadership.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficiency with basic computer programs (Office, Teams).
• Evenings and weekends availability during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client-centric

Interpersonal skills

Multitasking

Attention to detail

MS Office / Teams

Evenings/weekends availability

Educación

High school diploma / GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person in Kirtland, NM.

You will work with a team of tax professionals and help ensure a smooth, professional client experience throughout tax season. With training and support, this role can lead to further opportunities in tax services or office leadership.