Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Bell (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients in person and support daily office operations in Bell, CA. You will greet clients, answer calls, schedule appointments, and connect clients with the right tax professional.

This role emphasizes confidentiality, teamwork, and a stepping stone into tax services career. Training provided; evenings and weekends during tax season required; in-office environment with opportunities to grow into leadership

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems (Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Multitasking

Organization

Computer basics

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients in person and support daily office operations in Bell, CA. You will greet clients, answer calls, schedule appointments, and connect clients with the right tax professional.

This role emphasizes confidentiality, teamwork, and a stepping stone into tax services career. Training provided; evenings and weekends during tax season required; in-office environment with opportunities to grow into leadership