Seasonal Client Concierge & Front Desk (In-Person)

H&R Block, Inc.; Radford (VA); Presencial; USD 18.000 - 37.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay

Training provided

Opportunity to advance to tax prep

Resumo da vaga

H&R Block, Inc. in Radford, VA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, support office operations, and work with tax professionals in person.

The role offers in-person work, with evenings and weekends required during tax season, and provides training and growth potential within the tax office environment.

Qualificações

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficiency with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conhecimentos

Client-focused service

Interpersonal communication

Multitasking

Organizational skills

Office software proficiency

Scheduling systems

Evenings/weekends availability

Formação

High school diploma/GED

Ferramentas

Microsoft Office

Microsoft Teams

Scheduling software

Descrição da vaga

H&R Block, Inc. in Radford, VA is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. You will manage scheduling, support office operations, and work with tax professionals in person.

The role offers in-person work, with evenings and weekends required during tax season, and provides training and growth potential within the tax office environment.