Seasonal Brand & Customer Experience Associate

Old Navy; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will educate, inform and wardrobe customers while delivering a best-in-class experience using an omni-channel approach.

You’ll engage customers, promote loyalty programs and collaborate with leadership to meet store goals, while supporting sales floor and back-of-house operations in a fast-paced environment.

Qualifications

• Customer-focused service mindset and ability to connect with customers.
• Strong communication skills and empathy when helping customers.
• Interest in fashion and ability to educate customers about products.
• Willingness to learn store technology and omni-channel tools.
• Ability to work collaboratively with leadership and team.

Responsibilities

• Engage with customers to provide excellent service and build brand loyalty.
• Educate customers about loyalty programs and promotions.
• Drive sales through suggestive selling and product knowledge.
• Utilize omnichannel offerings to enhance the shopping experience.
• Support store operations including fitting room, cash wrap, and back of house.
• Maintain a clean, organized work area and handle customer interactions professionally.

Skills

Customer service

Communication

Retail experience

Problem solving

Adaptability

Team collaboration

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers. You will educate, inform and wardrobe customers while delivering a best-in-class experience using an omni-channel approach.

You’ll engage customers, promote loyalty programs and collaborate with leadership to meet store goals, while supporting sales floor and back-of-house operations in a fast-paced environment.