Seasonal Brand & Customer Experience Associate

Gap Inc.; City of Poughkeepsie (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

Job summary

Old Navy is hiring a Brand Associate to bring our brand to life for customers. You will educate customers about products, drive sales with a service-focused approach, and collaborate with leadership to deliver an outstanding omni-channel shopping experience.

You will engage customers, promote loyalty programs, and support store operations while maintaining a neat and welcoming environment. This role offers a dynamic retail experience in a fast-paced setting.

Qualifications

• Be at least 16 years old.
• Legally authorized to work in the United States.
• Not require current or future visa sponsorship to work in the United States.
• Willing to learn and use technology tools, including mobile devices and registers.
• Available to work a flexible schedule including evenings, weekends and holidays.
• Able to stand, walk, move around the store and lift up to 30 pounds.

Responsibilities

• Provide excellent customer service and engage customers to drive loyalty.
• Educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize omnichannel offerings to enhance the customer experience.
• Support sales floor, fitting room, cash wrap and back of house as needed.
• Maintain a neat, clean, and organized work center.
• Execute operational processes effectively and efficiently.
• Handle customer interactions and returns courteously.

Skills

Customer service

Communication

Retail

Problem solving

Flexibility

Job description

Old Navy is hiring a Brand Associate to bring our brand to life for customers. You will educate customers about products, drive sales with a service-focused approach, and collaborate with leadership to deliver an outstanding omni-channel shopping experience.

You will engage customers, promote loyalty programs, and support store operations while maintaining a neat and welcoming environment. This role offers a dynamic retail experience in a fast-paced setting.