Seaside Hotel Operations Lead

South Beach Group Hotels; Miami Beach (FL); Vor Ort; USD 65.000 - 85.000; Vollzeit

Zusammenfassung

South Beach Group Hotels in Miami Beach, FL is seeking an Operations Manager to oversee daily front and back-of-house operations, ensuring comfort, cleanliness, safety and high guest standards. The role includes staffing, room inventory, and policy enforcement across departments.

The ideal candidate will have 3+ years in housekeeping management and 2+ years in hotel leadership, with strong communication skills and willingness to work weekends and holidays in a fast-paced environment.

Qualifikationen

• Minimum 3 years of management experience in a housekeeping environment.
• Minimum 2 years of hotel managerial experience.
• Ability to work a flexible schedule including weekends and holidays.
• Excellent communication skills, both written and oral.
• Bi-lingual preferred.

Aufgaben

• Oversee all hotel operations including guest service and registration, staffing, room inventory and profitability, systems use and management, department management and policy implementation.
• Handle all weekly schedules.
• Coordinate with Maintenance department.
• Inspect premises, guest rooms, and linen rooms to maintain high housekeeping standards.
• Participate in daily briefing, daily warm up and department meetings.
• Identify and resolve problems in a timely manner and develop alternatives.
• Perform duties of Room Attendant and Turndown Attendant if needed.
• Check daily assignment and duties.
• Assist in maintaining housekeeping equipment and supplies.
• Recruit, hire, train, evaluate, motivate and discipline staff.
• Ensure compliance with hotel standards and policies.
• Post and maintain schedules timely.
• Monitor supplies and amenities procurement monthly or quarterly.
• Oversee office operations including guest services, bookkeeping and payroll.

Kenntnisse

Guest services management

Customer service

Bi-lingual

Jobbeschreibung

South Beach Group Hotels in Miami Beach, FL is seeking an Operations Manager to oversee daily front and back-of-house operations, ensuring comfort, cleanliness, safety and high guest standards. The role includes staffing, room inventory, and policy enforcement across departments.

The ideal candidate will have 3+ years in housekeeping management and 2+ years in hotel leadership, with strong communication skills and willingness to work weekends and holidays in a fast-paced environment.