SDR Team Lead: Prospecting, Coaching & Growth

KnowBe4; Arlington (VA); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Bonuses based on monthly sales targets

Employee referral bonuses

Tuition reimbursement

Certification reimbursement

Certification bonuses

Adoption assistance

Modern, high-tech, and fun work enviro

Job summary

KnowBe4 in Arlington, VA is seeking a SDR Team Manager to lead a 10+ person Sales Development Rep team, driving monthly pass-rate goals and developing email content to engage prospective customers. You will coach, mentor, and optimize prospecting strategies while aligning with company objectives.

Ideal candidates have strong communication skills, proven sales leadership, and a track record of achieving targets.

Qualifications

• Experience with Gmail and Google Docs.
• Experience with MS Office (Word and Excel).
• Experience with sales prospecting tools.
• Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle.
• Strong verbal and written communications.
• Excellent time management and organization skills.

Responsibilities

• Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting.
• Draft new material for emails to be sent to prospective customers used to garner interest in our products.
• Monitor and respond accordingly to the What’s Working emails.
• Maintain reporting with teams passes and other relevant details.
• Maintain and analyze sub-statistics in order to obtain pass goals for SDRs.
• Identify areas of improvement for the SDR team, and coach those employees in need when appropriate.
• Be an expert on prospecting and other key elements that are necessary to be a top performer.
• Meet and/or exceed individual goals to contribute to the team’s success.
• Exemplify the values and mission of the Company.
• Handle day to day needs and requests for their SDR team.
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight.

Skills

Closing techniques

Discovery questions

Prospecting

Building rapport

Time management

Organization skills

Verbal communication

Written communication

Tools

Gmail

Google Docs

MS Office (Word & Excel)

Sales prospecting tools

Job description

KnowBe4 in Arlington, VA is seeking a SDR Team Manager to lead a 10+ person Sales Development Rep team, driving monthly pass-rate goals and developing email content to engage prospective customers. You will coach, mentor, and optimize prospecting strategies while aligning with company objectives.

Ideal candidates have strong communication skills, proven sales leadership, and a track record of achieving targets.