Secret-Cleared DoD NOC Technician — Global Network Ops

RMantra Solutions; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Defense Information Systems Agency (DISA) seeks a Network Controller to support 24/7 global DoD network operations from Scott AFB, IL and Hill AFB, UT. The role emphasizes troubleshooting, incident management, and ticketing with Remedy, supporting critical DoDIN services for warfighters and leaders.

Candidates must hold an active Secret clearance and DoD-8570 IAT Level 2 baseline certification, with the ability to obtain Top Secret clearance.

Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent).
• Experience with alarm surveillance, fault management, LAN maintenance or performance monitoring is preferred.
• Ability to work in a 24/7 operation and troubleshoot a global network.

Responsibilities

• Self-motivated and driven to resolve monitoring errors with research and documentation.
• Troubleshoot circuits using router commands, loops, alarms and errors.
• Utilize network monitoring tools to monitor and resolve issues; escalate when necessary.
• Create and update tickets using Remedy.
• Troubleshoot networking technologies on a live, global network.
• Apply principles of networking with a broad understanding of related areas.

Skills

Networking fundamentals

Troubleshooting

Security+ or equivalent

24/7 operations

Education

High school diploma

Tools

Remedy

Job description

Defense Information Systems Agency (DISA) seeks a Network Controller to support 24/7 global DoD network operations from Scott AFB, IL and Hill AFB, UT. The role emphasizes troubleshooting, incident management, and ticketing with Remedy, supporting critical DoDIN services for warfighters and leaders.

Candidates must hold an active Secret clearance and DoD-8570 IAT Level 2 baseline certification, with the ability to obtain Top Secret clearance.