Scientific IT Support Specialist for High-Field Lab

Florida State University

Tallahassee (FL)

On-site

USD 70,000 - 95,000

Full time

4 days ago

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Job summary

Florida State University’s National High Magnetic Field Laboratory invites applications for a role within the Computer Support Group. The position provides specialized IT support for NHMFL faculty and staff, including setup of Windows and MacOS devices, imaging server maintenance, and user account administration.

A Bachelor's degree or equivalent with four years of experience is required, with preferred experience in Active Directory and Azure.

Qualifications

Bachelor's degree or equivalent and four years of experience (or combination).
Experience with Windows and macOS environments is preferred.
Active Directory experience is preferred.

Responsibilities

Set up and install networked servers, workstations, desktops, and laptops with Windows or MacOS.
Maintain imaging server and device management tooling (e.g., MDM).
Install and maintain networked printers, scanners, and lab equipment.
Create and administer user accounts in Active Directory and Exchange/365.
Provide end-user instruction for OS, software, and video-conferencing systems.
Assist with hardware/software purchasing decisions and quotes.
Collaborate with cybersecurity experts to develop ITCSG procedures.
Provide after-hours onsite support for mission-critical operations as needed.