School Transportation Dispatcher - On-Time Routes & Safety

Legacy Healthcare; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Legacy Healthcare is seeking a reliable Dispatcher to coordinate daily school transportation operations, assign drivers and buses, monitor routes, and respond to incidents in a fast-paced environment. You will ensure students get to and from school safely and on time while communicating with schools, families, and staff.

The role requires strong communication, organization, and problem-solving skills, with experience in school transportation, dispatch, logistics, or customer service.

Qualifications

• High school diploma or GED or equivalent.
• Previous dispatch, transportation, logistics or related experience preferred.
• Strong verbal and written communication skills.
• Strong customer service skills.
• Ability to operate or learn two-way radio and dispatching systems.
• Ability to learn and follow state and federal transportation regulations.
• Ability to read maps and become familiar with streets, routes, and service areas.
• Ability to learn transportation equipment and understand student needs.
• Ability to work in a fast-paced environment with changing priorities.
• Ability to work independently while maintaining team communication.

Responsibilities

• Coordinate and dispatch daily school transportation operations.
• Assign drivers and buses, monitor routes, and respond to delays or emergencies.
• Notify schools, parents, and customers about schedule changes.
• Provide drivers with route sheets and directions.
• Balance workloads, assign substitutes, and schedule special trips.
• Maintain driver records and assist with paperwork and compliance.
• Work with maintenance and safety teams to ensure vehicle availability and safety.

Skills

Dependable

Calm under pressure

Organized & detail-oriented

Excellent communicator

Fast-paced decision making

Customer-service oriented

Multitask & prioritization

Team player

Safety-focused

Education

High school diploma or GED

Tools

Two-way radio systems

Dispatch software

Microsoft Office

Outlook

Transportation scheduling software

Job description

Legacy Healthcare is seeking a reliable Dispatcher to coordinate daily school transportation operations, assign drivers and buses, monitor routes, and respond to incidents in a fast-paced environment. You will ensure students get to and from school safely and on time while communicating with schools, families, and staff.

The role requires strong communication, organization, and problem-solving skills, with experience in school transportation, dispatch, logistics, or customer service.