School Transportation Dispatcher | Fast-Paced & Impactful

National Express; Antioch (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Holiday pay

PTO accrual

Retirement plan

Job summary

Durham School Services is seeking a Dispatch professional to coordinate daily driver shifts, route coverage, and equipment assignments across our network. Ideal candidates will monitor on-time performance, communicate routing details, and escalate issues to management as needed.

Strong organizational, problem-solving, and communication skills are essential, with knowledge of local geography and proficiency in routing software and MS Office. Equal opportunity employer.

Qualifications

• High school diploma or GED.
• Previous dispatch experience is preferred.
• Knowledge of surrounding geographic area to ensure effective and efficient routing.
• Ability to communicate effectively with colleagues and customers in fast-paced environment.
• Ability to read and interpret documents and instructions from customers and team members.
• Ability to read road and street maps.

Responsibilities

• Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work.
• Ensures on-time execution of daily activities by drivers and bus assistants.
• Communicates routing details to drivers for proper execution.
• Assist drivers with routing directions and special services when required.
• Responds to emergency calls and coordinates repairs and replacements as needed.
• Notifies relevant personnel of changes in routes or disruptions.

Skills

Dispatch experience

Geography knowledge

Communication skills

Reading maps

Microsoft Office

Routing software

Bilingual

Independent work

Education

High school diploma or GED

Tools

Routing software

Microsoft Office

Job description

Durham School Services is seeking a Dispatch professional to coordinate daily driver shifts, route coverage, and equipment assignments across our network. Ideal candidates will monitor on-time performance, communicate routing details, and escalate issues to management as needed.

Strong organizational, problem-solving, and communication skills are essential, with knowledge of local geography and proficiency in routing software and MS Office. Equal opportunity employer.