School Tech Support Specialist II

TrulyHired; Dallas (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Paulding County School District seeks a Support Technologist II to provide first- and second-line technology support across schools and administrative buildings. You will install, configure, and maintain computer equipment, software, and peripherals, and train end-users and staff.

Working under the Director of Technology Support Services, you will ensure devices and networks run smoothly, maintain records, and collaborate with site administrators.

Qualifications

• Bachelor's Degree preferred; combination with work experience may be substituted.
• Technical certifications, training, and experience to demonstrate knowledge and abilities listed below.
• Minimum of five (5) years' experience in a technical service-related field.
• Knowledge of cybersecurity and cyber safety best practices.
• Demonstrated knowledge and skills in computer maintenance with a good understanding of network protocols and hardware.

Responsibilities

• Provides first and secondary level user technology support for multiple schools and/or administrative buildings.
• Maintains, installs, and configures computer equipment, peripherals, and software applications.
• Maintains routine maintenance and records/logs.
• Delivers training for computing devices and software to end-users and staff.
• Provides escalated support and team leadership to other technology staff.
• Performs other duties as assigned by Superintendent or designee.

Skills

Cybersecurity best practices

Computer maintenance

Network protocols

Hardware troubleshooting

Education

Bachelor's Degree in Information/Computer Science

Job description

Paulding County School District seeks a Support Technologist II to provide first- and second-line technology support across schools and administrative buildings. You will install, configure, and maintain computer equipment, software, and peripherals, and train end-users and staff.

Working under the Director of Technology Support Services, you will ensure devices and networks run smoothly, maintain records, and collaborate with site administrators.