School Front Office Assistant & Administrative Support

Charlotte-Mecklenburg Schools; Charlotte (NC); On-site; USD 27,000 - 36,000; Full time

Job summary

Charlotte-Mecklenburg Schools is seeking an office assistant to provide essential clerical support in the front office under close supervision. The role involves handling inquiries, routing calls, assisting with mail, data entry, and maintaining organized files to support department operations.

The position requires a High School diploma or equivalent and the ability to work professionally in a school environment, including interactions with staff, students, and the public.

Qualifications

• High School diploma or equivalent required
• Equivalent combination of education and experience acceptable

Responsibilities

• Adhere to all state, federal, and local laws, policies, and procedures
• Respond to general inquiries and route calls to the appropriate party for prompt and efficient resolution with confidentiality and a high level of professionalism
• Support stakeholders in person, via phone, and email
• Participate in and conduct school tours as appropriate
• Open, sort, and distribute incoming mail
• Perform data entry, make copies, and organize files/paperwork
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Skills

Public school operations

Communication skills

Data entry

Organization

Professionalism

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Charlotte-Mecklenburg Schools is seeking an office assistant to provide essential clerical support in the front office under close supervision. The role involves handling inquiries, routing calls, assisting with mail, data entry, and maintaining organized files to support department operations.

The position requires a High School diploma or equivalent and the ability to work professionally in a school environment, including interactions with staff, students, and the public.