School IT Technician I: Desktop & Chromebook Support

Sylvania; Manassas (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Manassas Park City Schools seeks a Computer Technician I to provide first-level technical support for students and staff in Manassas Park. You will install, configure, maintain, and repair computer hardware, software, and related technology systems under the Director of Technology.

Responsibilities include responding to service requests, diagnosing issues, and supporting daily operations of instructional technology.

Qualifications

• High School diploma or equivalent is required.
• Experience with Windows and ChromeOS installation, configuration, and troubleshooting is expected.
• Strong communication and customer service skills, with the ability to explain technical concepts clearly.

Responsibilities

• Install, configure, deploy, and upgrade computer hardware, software, and peripheral equipment.
• Diagnose, troubleshoot, repair, and maintain desktop computers, laptops, Chromebooks, printers, and other technology devices.
• Perform component-level repairs and replacement of internal hardware when appropriate.
• Provide timely technical support to students and staff through in-person, telephone, email, and help desk requests.
• Create, deploy, and maintain operating system images and device configurations.
• Coordinate warranty repairs, equipment returns, and replacement with technology vendors.
• Maintain accurate inventory records, asset management information, and service documentation.
• Perform preventative maintenance on division technology equipment.
• Travel between school locations to provide technical support as needed.

Skills

Windows OS

ChromeOS

Hardware diagnostics

Network basics

Microsoft Office

Google Workspace

Troubleshooting

Communication

Customer service

Documentation

Explain technical concepts

Education

High School diploma or equivalent

Job description

Manassas Park City Schools seeks a Computer Technician I to provide first-level technical support for students and staff in Manassas Park. You will install, configure, maintain, and repair computer hardware, software, and related technology systems under the Director of Technology.

Responsibilities include responding to service requests, diagnosing issues, and supporting daily operations of instructional technology.