School IT Technician I: 1:1 Device & HelpDesk Support

Enidchamber; Enid (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Enid Public Schools is seeking a Computer Technician I to join the District IT team. You will provide front-line HelpDesk triage, troubleshoot hardware and software, and support device deployment across school sites to maintain the 1-to-1 program.

The role requires a HS diploma or GED, 1–3 years of IT support, and willingness to work flexible hours including overtime during major rollouts or emergencies. Valid OK driver's license is required.

Qualifications

• Diagnose and resolve hardware, software, network, and peripheral issues.
• Willingness to learn new systems and technology.
• Handle sensitive district data and student records professionally.
• Strong organizational skills with ability to adjust priorities.
• Willingness to work late hours/overtime during rollouts or emergencies.
• Valid Oklahoma Driver's License required for travel between district buildings.
• High School Diploma or GED; associate degree preferred.
• 1–3 years of IT HelpDesk support or related experience preferred.
• Certifications (Preferred): CompTIA A+, MCSA, or Google IT Support.

Responsibilities

• Deploy and maintain district devices (Chromebooks, laptops, tablets) and peripherals.
• Staff the HelpDesk; respond to and resolve service tickets.
• Set up and maintain workstation hardware, operating systems, and software upgrades.
• Ensure software license compliance and district standards.
• Repair hardware and perform preventive maintenance.
• Provide on-site and end-user support across district facilities.
• Maintain logs of repairs, inventory, licenses, and service requests.
• Adapt to shifting scope and duties as needed.
• Physical ability to lift up to 50 lbs and assist with wiring tasks.
• Follow district policies and safety procedures.

Skills

Troubleshooting

Learning ability

Confidentiality

Organization

Overtime readiness

Driver's license

Education

High School Diploma or GED

Associate degree or IT training (preferred)

Certifications (Preferred): CompTIA A+, MCSA, or Google IT Support

Job description

Enid Public Schools is seeking a Computer Technician I to join the District IT team. You will provide front-line HelpDesk triage, troubleshoot hardware and software, and support device deployment across school sites to maintain the 1-to-1 program.

The role requires a HS diploma or GED, 1–3 years of IT support, and willingness to work flexible hours including overtime during major rollouts or emergencies. Valid OK driver's license is required.