School IT Systems Support Specialist

Contoocook Valley School District; Peterborough (NH); On-site; USD 52,000 - 70,000; Full time

Job summary

Contoocook Valley School District in Peterborough, NH is seeking an Information Technology Systems Support to train, assist, and support staff in installing, configuring, operating, and maintaining software and hardware.

The role requires self-direction, organized work, documentation, and strong communication; you'll handle helpdesk tickets, hardware repairs, software upgrades, and maintain district-wide services.

Qualifications

• Must possess working knowledge of major desktop and mobile platforms (Windows, macOS, ChromeOS, iOS).
• Experience with Google Suite and PowerSchool preferred.
• Strong communication and ability to document procedures clearly.

Responsibilities

• Provide building-level tier 1 technical support for software and equipment to students and staff.
• Configure, upgrade, and maintain desktop, laptop, and mobile devices.
• Process work orders via helpdesk system and maintain technical documentation.
• Maintain district-wide services and inventory of hardware.
• Assist with training staff on instructional tools and technology.

Skills

Communication skills

Self-direction

Staff training

Tools

Google Suite

PowerSchool

Windows

MacOS

ChromeOS

iOS

Job description

Contoocook Valley School District in Peterborough, NH is seeking an Information Technology Systems Support to train, assist, and support staff in installing, configuring, operating, and maintaining software and hardware.

The role requires self-direction, organized work, documentation, and strong communication; you'll handle helpdesk tickets, hardware repairs, software upgrades, and maintain district-wide services.