Information Technology Systems Support (PES)

Contoocook Valley Reg School District; Peterborough (NH); On-site; USD 52,000 - 72,000; Full time

Job summary

Contoocook Valley School District is seeking an Information Technology Systems Support at Peterborough Elementary School to assist staff with software and hardware. You will install, configure, and maintain systems under the District Systems Administrator and provide clear, timely user support.

The role requires strong communication, self-direction, and the ability to work with staff and students in a school setting. This is a full-time, year-round position with summer days as needed.

Qualifications

• Working knowledge of major desktop and mobile platforms (Windows, MacOS, ChromeOS, iOS).
• Experience with Google Suite preferred.
• Experience with PowerSchool preferred.

Responsibilities

• Provide building-level tier 1 technical support for staff and students.
• Proficiently use existing and new technology to assist staff in accessing and using systems.
• Process work orders via the helpdesk support system.
• Perform hardware repairs and upgrades on district technology systems.
• Maintain and develop technical documentation and inventory as needed.
• Maintain district-wide services and battery backup systems.

Skills

Technical proficiency

Customer support

Effective communication

Tools

Google Suite

PowerSchool

Job description

Peterborough Elementary School Peterborough Elementary School - Peterborough, New Hampshire Open in Google Maps

Information Technology Systems Support (PES)

Peterborough Elementary School Peterborough Elementary School - Peterborough, New Hampshire Open in Google Maps

Job Details

Job ID: 5899959

Application Deadline: Posted until filled

Posted: Aug 24, 2026 12:00 AM (UTC)

Starting Date: Immediately

Job Description

School year position (plus additional days in the summer)

Monday-Friday 8 hours/day

NEW HAMPSHIRE PUBLIC SCHOOLS

SCHOOL ADMINISTRATIVE UNIT #1

CONTOOCOOK VALLEY SCHOOL DISTRICT

POSITION TITLE: Information Technology Systems Support

SUPERVISOR: District Systems Administrator

Job Summary: Under the direction of the District Systems Administrator, the Information Technology Systems Support is responsible for training, assisting, and supporting staff in the installation, configuration, operation and maintenance of assigned software and hardware systems. Must be able to assume assignments with a high degree of self-direction, proceed in an organized manner, understand how to research requirements and issues, provide documentation of work and procedures, and seek expert assistance where indicated. Excellent communication skills are essential. Regular interaction with users in a timely and professional manner is required.

Responsibilities

• Provide building-level tier 1 technical support for a wide range of software applications and equipment to students and staff
• Become proficient in the use of all existing and newly acquired technology and software systems, in order to assist staff to access and maximize their use of such systems
• Process work orders via helpdesk support system
• Manage and perform hardware repairs and/or upgrades to district technology systems
• Perform regular software upgrades on desktop, laptop and mobile technology systems
• Maintain and develop, when necessary, technical documentation for providing instruction and reference
• Maintain district-wide services (i.e. backup systems) as assigned by the District Systems Administrator
• Install and maintain battery backup systems
• Assemble and maintain furniture as needed for IT equipment (i.e. laptop storage racks, mobile computer carts, etc).
• Maintain an accurate inventory of all district hardware systems
• Support Staff with extensive knowledge of instructional tools, computers, peripherals and operating systems including, but not limited to the following: Current Operating Systems: Windows, iOS, Chrome OS, Android OS, etc.
• Productivity Software: i.e. Office, GAFE, various Curriculum Software
• Support current classroom learning tools, (document cameras, printers, projectors, sound, etc…) and the capacity to integrate future systems
• Performs other tasks and assumes other responsibilities as assigned by the District Systems Administrator

Experience

• Must possess a working knowledge of all major desktop and mobile platforms, including MacOS, Windows (server and desktop), ChromeOS, and iOS, including the ability to troubleshoot all platforms.
• Experience with Google Suite preferred
• Experience with PowerSchool preferred

Other Considerations and Requirements

• Ability to communicate needs in non-technical language and in a clear and understandable fashion
• Must be comfortable with, and able to communicate to students of all ages in a technical support role as needed
• Must be able to clearly, accurately, and effectively communicate through both written and verbal communication while acting as a member of a professional team.
• Ability to work independently, and perform all job functions with minimal supervision
• Must maintain a valid driver's license and reliable vehicle, and be willing to use said vehicle for transporting equipment, supplies, and tools on an as-needed basis

EQUAL OPPORTUNITY EMPLOYER

The Contoocook Valley School District is an Equal Opportunity Employer. The District is committed to providing a workplace that is free from discrimination and harassment based on age, color, creed, disability, gender identity, marital status, national origin, pregnancy, race, religion, sex or sexual orientation. The District will provide reasonable accommodations for employees and applicants with disabilities who otherwise meet the education, training and experience requirements specified in the pertinent job description(s).

Position Type: Full-time

Job Categories:

Support Staff > Computer Support

Job Requirements

• Citizenship, residency or work visa required