School IT Specialist: Tech Support & Networking

Tri-Town School Union; Boxford (MA); On-site; USD 41,000 - 45,000; Full time

Job summary

The Tri-Town School Union is seeking an IT Specialist to support classrooms and staff across Boxford, Topsfield, and Middleton Elementary Schools PK-6. The role focuses on keeping technology working, maintaining inventory, and assisting families with tech needs.

The ideal candidate will have an Associate’s Degree in Computer Science or higher, experience in a school setting, and familiarity with Windows, Mac, Chromebooks, iPads, and Google Workspace.

Qualifications

• Associate’s Degree in Computer Science or higher required.
• Certifications preferred.
• Experience: Prefer one year in a computer related environment. Experience in an educational setting is preferred.

Responsibilities

• Provide effective customer service to staff, students, and families.
• Monitor and maintain computer and peripheral equipment.
• Maintain a current and complete inventory of all technology equipment and software.
• Manage all software, web-based licenses, and applications.
• Provide direct customer service to staff in need.
• Identify equipment problems and initiate corrective action.
• Perform repairs and maintenance of technology equipment as needed.
• Maintain records of repair requests and corrective action taken.
• Respond to user entered tickets in a timely manner with customer focused care and attention.
• Perform other tasks and responsibilities as assigned by the IT Specialist Manager and/or Director of Educational Technology.

Skills

Customer service

Communication

Teamwork

Education

Associate degree in Computer Science

Tools

Windows OS

Mac OS

Chromebook

iPad

Google Workspace

Networking

Job description

The Tri-Town School Union is seeking an IT Specialist to support classrooms and staff across Boxford, Topsfield, and Middleton Elementary Schools PK-6. The role focuses on keeping technology working, maintaining inventory, and assisting families with tech needs.

The ideal candidate will have an Associate’s Degree in Computer Science or higher, experience in a school setting, and familiarity with Windows, Mac, Chromebooks, iPads, and Google Workspace.