School IT Support Specialist

South Burlington School District; South Burlington (VT); Vor Ort; USD 34.000 - 37.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental coverage

Sick time

Retirement plan

Zusammenfassung

South Burlington School District is seeking an IT Support Specialist to assist staff and students with the district’s information technology resources. The role involves helping users via phone, walk-ins, and on-site visits, diagnosing issues, and maintaining accounts and hardware.

The position emphasizes classroom technology, multimedia tools, and collaboration with the IT team. Competitive benefits, and a strong focus on student success and community growth are highlighted.

Qualifikationen

• Associates’ degree or equivalent in technology preferred.
• Experience with software, hardware, multimedia tools and customer service essential.
• Experience in classroom technology or multimedia is helpful.

Aufgaben

• Diagnose and troubleshoot hardware, network, and software problems.
• Install and upgrade hardware, operating systems, and software programs.
• Maintain user accounts and provide on-site support to staff and students.
• Provide on-site multimedia production assistance to students, staff, and approved users.
• Photograph employees and issue new ID cards.
• Participate in IT Department Student Intern program and initiatives.

Kenntnisse

Customer service

Communication

Problem solving

Training skills

Organizational skills

Team collaboration

Ausbildung

Associates’ Degree or equivalent in technology

Tools

Microsoft Office

SQL

Crystal Reports

LCD projectors

SmartBoards

Jobbeschreibung

South Burlington School District is seeking an IT Support Specialist to assist staff and students with the district’s information technology resources. The role involves helping users via phone, walk-ins, and on-site visits, diagnosing issues, and maintaining accounts and hardware.

The position emphasizes classroom technology, multimedia tools, and collaboration with the IT team. Competitive benefits, and a strong focus on student success and community growth are highlighted.