School Administrative Coordinator & Crisis Support

SCO; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

SCO Family of Services is seeking a qualified Administrative Assistant to provide daily support to the Principal and school administrators. You will manage busy schedules, answer calls, and maintain confidential records in a fast-paced educational setting.

The role requires excellent organization, discretion, and strong communication with students, families, staff, and external partners. Prior experience in school or human services is preferred, with a focus on calm crisis management.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Experience in a school, special education, behavioral health, or human services setting preferred.
• Provide daily administrative support to the Principal and other school administrators.
• Manage and organize administrators’ daily schedules.
• Answer incoming telephone calls, take messages, and direct inquiries.
• Demonstrate strong organizational and time-management skills.
• Remain calm and professional during crises and emergencies.
• Assist with coordinating staff and student needs during crisis situations.

Responsibilities

• Provide daily administrative support to the Principal and other school administrators.
• Manage and organize administrators’ daily schedules.
• Answer incoming telephone calls and direct inquiries.
• Maintain confidentiality of sensitive information.
• Prepare and maintain correspondence, incident documentation, and administrative files.
• Communicate professionally with students, staff, families, and community partners.
• Assist during crises and emergencies and notify necessary personnel.
• Support students with emotional, behavioral, intellectual, and developmental needs.

Skills

Organizational skills

Time-management

Written and verbal communication

Problem-solving

Calm under pressure

Interpersonal skills

Discretion/confidentiality

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

SCO Family of Services is seeking a qualified Administrative Assistant to provide daily support to the Principal and school administrators. You will manage busy schedules, answer calls, and maintain confidential records in a fast-paced educational setting.

The role requires excellent organization, discretion, and strong communication with students, families, staff, and external partners. Prior experience in school or human services is preferred, with a focus on calm crisis management.