Administrative Assistant

SCO; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

SCO Family of Services is seeking a qualified Administrative Assistant to provide daily support to the Principal and school administrators. You will manage busy schedules, answer calls, and maintain confidential records in a fast-paced educational setting.

The role requires excellent organization, discretion, and strong communication with students, families, staff, and external partners. Prior experience in school or human services is preferred, with a focus on calm crisis management.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Experience in a school, special education, behavioral health, or human services setting preferred.
• Provide daily administrative support to the Principal and other school administrators.
• Manage and organize administrators’ daily schedules.
• Answer incoming telephone calls, take messages, and direct inquiries.
• Demonstrate strong organizational and time-management skills.
• Remain calm and professional during crises and emergencies.
• Assist with coordinating staff and student needs during crisis situations.

Responsibilities

• Provide daily administrative support to the Principal and other school administrators.
• Manage and organize administrators’ daily schedules.
• Answer incoming telephone calls and direct inquiries.
• Maintain confidentiality of sensitive information.
• Prepare and maintain correspondence, incident documentation, and administrative files.
• Communicate professionally with students, staff, families, and community partners.
• Assist during crises and emergencies and notify necessary personnel.
• Support students with emotional, behavioral, intellectual, and developmental needs.

Skills

Organizational skills

Time-management

Written and verbal communication

Problem-solving

Calm under pressure

Interpersonal skills

Discretion/confidentiality

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred .
• Previous administrative experience, preferably in a school, special education, behavioral health, or human services setting .
• Provide daily administrative support to the Prin cipal and other school administrators .
• Manage and organize administrators’ daily schedules , including meetings, appointments, observations, phone calls, deadlines, and other responsibilities.
• Answer incoming telephone calls , take accurate messages, respond to routine inquiries, and direct calls appropriately.
• Demonstrate strong organizational and time-management skills and the ability to manage multiple priorities in a fast-paced environment.
• Remain calm, professional, and responsive during student or staff crises, behavioral incidents, and emergencies .
• Assist administrators in coordinating staff and student needs during crisis situations and ensure necessary personnel are notified.
• Communicate professionally with students, staff, families, visitors, outside agencies, and community partners .
• Assist with preparing and maintaining correspondence, incident documentation, reports, schedules, records, and administrative files .
• Demonstrate the ability to support and appropriately interact with students with emotional, behavioral, intellectual, and developmental needs .
• Maintain strict confidentiality regarding student, family, staff, behavioral, medical, and administrative information.
• Demonstrate sound judgment, professionalism, and appropriate boundaries when handling sensitive or confidential matters .
• Possess strong written, verbal, interpersonal, and problem-solving skills .
• Demonstrate patience, reliability, flexibility, initiative, and emotional composure , particularly during stressful or unexpected situations.
• Ability to adjust priorities quickly while helping ensure the school office and administrative team continue to operate efficiently.

*Compensation for this position is $18.00-$21.50 per hour, based on experience and qualifications*

SCO Family of Services is an Equal Opportunity Employment Employer.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.