Administrative Assistant — Front Desk & Office Operations

South Coast Community Services; Little Rock (AR); On-site; USD 28,000 - 30,000; Full time

Job summary

South Coast Community Services provides behavioral health services and seeks an Administrative Assistant to support SCCS programs and office locations with comprehensive administrative and clerical duties. The role focuses on front desk management, scheduling, client records, staff support, and delivering excellent customer service to clients, families, and community partners.

The ideal candidate is organized, detail-oriented, professional, and dedicated to a mission-driven organization serving

Qualifications

• High School Diploma or GED required.
• 1-2 years administrative/clerical/receptionist experience preferred.
• Proficient in Microsoft Office with strong written and verbal communication.

Responsibilities

• Greeting and assist clients, families, visitors, and community partners in a professional and compassionate manner.
• Answer and direct incoming phone calls, take messages, and respond to inquiries.
• Schedule appointments, meetings, training, and client intake appointments.
• Maintain confidential client and employee records in compliance with HIPAA regulations.
• Prepare, process, file, and distribute documents, reports, correspondence, and forms.
• Monitor office supplies and coordinate ordering and inventory management.
• Support onboarding and administrative processes for new employees.
• Assist leadership with calendars, meeting coordination, and special projects.
• Enter, update, and maintain data within electronic health record systems and other databases, may take copays from clients, if needed.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Ensure office operations run efficiently and maintain a welcoming environment.
• Support program staff with administrative needs and interdepartmental communication.
• Perform Monthly safety care checks and attend safety meetings as required.
• Make sure all licenses are current and displayed in the office.
• Assist with rescheduling and perform other duties as assigned.

Skills

Administrative

Clerical

Receptionist

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

South Coast Community Services provides behavioral health services and seeks an Administrative Assistant to support SCCS programs and office locations with comprehensive administrative and clerical duties. The role focuses on front desk management, scheduling, client records, staff support, and delivering excellent customer service to clients, families, and community partners.

The ideal candidate is organized, detail-oriented, professional, and dedicated to a mission-driven organization serving