Scheduling Specialist — Patient Care & Coordination

Community Health Systems, Inc.; Birmingham (AL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins

Generous PTO

401(k) with company match

Career development opportunities

Licensure/certification reimbursement

Employee rewards and recognition

Voluntary benefits (pet insurance, etc

Job summary

Community Health Systems, Inc. is seeking a Scheduling Specialist to manage patient and physician scheduling across departments, ensuring efficient resource use and high-quality patient care.

You will serve as a liaison among patients, medical staff, and administrative teams to provide timely, accurate scheduling and strong customer service. The role requires coordinating appointments, tests, and procedures while maintaining compliance with EHR systems and office policies.

Qualifications

• Associates degree or healthcare administration certification preferred.
• 0–2 years of experience in medical scheduling or front desk operations.
• Experience with EMR systems and scheduling software preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups.
• Notifies patients of appointments, confirmations, cancellations, or reschedules.
• Accurately enters and updates patient information in the EHR or scheduling system.
• Coordinates with medical staff to align appointments with clinical priorities.
• Tracks and manages cancellations and no-shows and reschedules as needed.
• Provides general administrative support, including handling referrals and coordinating patient files.
• Reviews orders to ensure validity and completeness.

Skills

Appointment scheduling

Patient flow management

Administrative procedures

Organizational skills

Communication

Data entry

Education

Associate Degree or healthcare administration certification

Tools

EMR systems

Microsoft Office Suite

Scheduling software

Job description

Community Health Systems, Inc. is seeking a Scheduling Specialist to manage patient and physician scheduling across departments, ensuring efficient resource use and high-quality patient care.

You will serve as a liaison among patients, medical staff, and administrative teams to provide timely, accurate scheduling and strong customer service. The role requires coordinating appointments, tests, and procedures while maintaining compliance with EHR systems and office policies.