Healthcare Scheduling Pro — Mon-Fri, Great Benefits

Community Health Systems, Inc.; Knoxville (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Community Health Systems, Inc. is seeking a Scheduling Specialist to manage patient and physician scheduling across departments, ensuring efficient use of resources and high-quality patient care.

You will liaise with patients, clinical staff, and administration to confirm appointments, handle changes, and maintain accurate records in the scheduling system and EHR. A strong customer-service mindset and attention to detail are essential.

Qualifications

• Associate degree or certification in Healthcare Administration or related field preferred.
• 0–2 years in medical scheduling, admin support, or customer service preferred.
• 0–2 years experience with EMR systems, scheduling software, or medical front desk operations preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups.
• Notifies patients of confirmations, cancellations, or reschedules with clear instructions.
• Enters and updates patient info in EHR/scheduling system.
• Coordinates with medical staff to align appointments with priorities.

Skills

Healthcare scheduling

EMR systems

Patient flow management

Communication

Education

Associate Degree or certification in Healthcare Administration

Tools

EMR software

Scheduling software

Microsoft Office

Job description

Community Health Systems, Inc. is seeking a Scheduling Specialist to manage patient and physician scheduling across departments, ensuring efficient use of resources and high-quality patient care.

You will liaise with patients, clinical staff, and administration to confirm appointments, handle changes, and maintain accurate records in the scheduling system and EHR. A strong customer-service mindset and attention to detail are essential.