Patient Scheduling Specialist for Efficient, Caring Care

Community Health Systems, Inc.; Birmingham (AL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO

Job summary

Community Health Systems, Inc. seeks a Scheduling Specialist to manage patient and physician appointments across departments, ensuring efficient resource use and high-quality care. You will coordinate procedures, update records in the scheduling system, and collaborate with clinical staff to prioritize provider availability.

The role emphasizes accuracy in data entry, patient service excellence, and adherence to policies. Strong organizational skills and a patient-first mindset are essential.

Qualifications

• Associate degree or certification in Healthcare Administration, Medical Office Administration, or related field preferred.
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred.
• 0-2 years of experience with EMR systems, scheduling software, or medical front desk operations preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups.
• Notifies patients of confirmations, cancellations, or reschedules with necessary instructions.
• Enters and updates patient information in the EHR/scheduling system.
• Coordinates with medical staff to align appointments with clinical priorities.
• Tracks cancellations and no-shows and reschedules accordingly.
• Provides general administrative assistance including calls and referrals.

Skills

Scheduling

MS Office

Communication

Time management

Data entry

Attention to detail

Calm under pressure

Education

Associate degree or healthcare administration certification

Tools

EMR systems

Scheduling software

EHR software

Job description

Community Health Systems, Inc. seeks a Scheduling Specialist to manage patient and physician appointments across departments, ensuring efficient resource use and high-quality care. You will coordinate procedures, update records in the scheduling system, and collaborate with clinical staff to prioritize provider availability.

The role emphasizes accuracy in data entry, patient service excellence, and adherence to policies. Strong organizational skills and a patient-first mindset are essential.