Patient Scheduling Specialist — Care Coordination

Community Health Systems, Inc.; Naples (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision and life保险

401(k) with company match

Paid time off (PTO) and extended Ill/S

Licensure and certification coverage

Student loan support

Employee rewards and recognition

Job summary

Community Health Systems, Inc. is seeking a Scheduling Specialist to manage and optimize scheduling for patients and physicians within the hospital or medical facility.

The role coordinates appointments, procedures, and treatments across departments to ensure efficient use of resources and high-quality care. You will serve as a key liaison between patients, medical staff, and administrative teams, ensuring timely scheduling and excellent customer service, with focus on accuracy, communication,

Qualifications

• Associate degree or certification in healthcare administration or related field.
• 0-2 years of experience in medical scheduling, administrative support, or customer service.
• 0-2 years of experience with EMR systems, scheduling software, or medical front desk operations.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures and follow-ups with proper time/resource allocation.
• Notifies patients of confirmations, cancellations, or reschedules and provides necessary information.
• Enters and updates patient information into EHR/scheduling systems accurately.
• Coordinates with medical staff to align appointments with clinical priorities.
• Tracks cancellations and no-shows and reschedules promptly.
• Provides general administrative support, including patient referrals and file coordination.
• Receives and reviews orders to ensure validity and completeness.

Skills

Communication

Organization

Multitasking

Attention to detail

Education

Associate Degree or certification in Healthcare Administration or related field

Tools

EMR systems

Scheduling software

EHR software

Job description

Community Health Systems, Inc. is seeking a Scheduling Specialist to manage and optimize scheduling for patients and physicians within the hospital or medical facility.

The role coordinates appointments, procedures, and treatments across departments to ensure efficient use of resources and high-quality care. You will serve as a key liaison between patients, medical staff, and administrative teams, ensuring timely scheduling and excellent customer service, with focus on accuracy, communication,