Scheduling & Resources Lead — Night & Weekend Coverage

Extended Family Home Care; Portland (ME); On-site; USD 55,000 - 66,000; Full time

Job summary

HouseWorks, LLC is seeking a Scheduling Coordinator lead to oversee the day-to-day operations of the Scheduling Department, including rotating night and weekend coverage. You will mentor and train staff, oversee performance, and manage vendor relationships to ensure quality and productivity.

The role requires a Bachelor’s degree or equivalent experience, 2+ years in scheduling within home care/healthcare, and supervisory experience. Office-based with travel as needed (25%).

Qualifications

• Bachelor’s degree or 4+ years of equivalent experience preferred.
• 2+ years recent experience as a Scheduling Coordinator in a home care agency or healthcare field.
• Minimum one year of management or supervisory experience preferred.

Responsibilities

• Oversee scheduling department day-to-day operations and provide leadership to scheduling and field staff.
• Monitor performance, implement improvements, and apply disciplinary actions as needed.
• Manage vendor and service provider relationships and monitor volume and quality.

Skills

Microsoft Office

Teamwork

Customer Service

Detail Oriented

Motivated

Education

Bachelor’s degree or 4+ years experience

Tools

Word, Excel, Outlook (Microsoft Office)

Job description

HouseWorks, LLC is seeking a Scheduling Coordinator lead to oversee the day-to-day operations of the Scheduling Department, including rotating night and weekend coverage. You will mentor and train staff, oversee performance, and manage vendor relationships to ensure quality and productivity.

The role requires a Bachelor’s degree or equivalent experience, 2+ years in scheduling within home care/healthcare, and supervisory experience. Office-based with travel as needed (25%).