Home Care Scheduling Specialist

Companions and Homemakers; Farmington (CT); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

401k

Medical, Vision & Dental Insurance

PTO, Sick Time, Floating Holidays

Job summary

HouseWorks, LLC is seeking a Scheduling Coordinator to serve our Connecticut region. You will be the primary contact for clients and caregivers, ensuring timely scheduling and supervising caregivers to uphold quality care and the company’s mission.

Responsibilities include coordinating referrals, managing client schedules to minimize overtime, and documenting all interactions in the EMR. Strong communication and organizational skills are essential; bilingual Spanish is a plus.

Qualifications

• Experience in scheduling for homecare/healthcare preferred.
• Excellent written and verbal communication skills required.
• Ability to handle confidential information and maintain professionalism.

Responsibilities

• Prioritize and assign client schedules and complete tasks promptly.
• Coordinate new client referrals to ensure timely staffing.
• Ensure caregiver schedules promote consistency and stay within budget.
• Investigate and resolve client scheduling complaints with supervisor guidance.
• Document interactions in the EMR and keep records up to date.
• Collaborate with state care managers on changes in client care needs.

Skills

Written & Verbal Comm

EMR Software

Spreadsheet Analysis

Spanish (Optional)

Tools

EMR software

Job description

HouseWorks, LLC is seeking a Scheduling Coordinator to serve our Connecticut region. You will be the primary contact for clients and caregivers, ensuring timely scheduling and supervising caregivers to uphold quality care and the company’s mission.

Responsibilities include coordinating referrals, managing client schedules to minimize overtime, and documenting all interactions in the EMR. Strong communication and organizational skills are essential; bilingual Spanish is a plus.