Scheduling & Patient Access Coordinator

Cape Cod Healthcare Inc.; Sandwich (MA); On-site; USD 32,000 - 37,000; Full time

Job summary

Medical Affiliates of Cape Cod is seeking an experienced Scheduling/EMR Specialist to provide timely patient scheduling and outstanding customer service. You will manage provider calendars, coordinate with physicians and nurses, and ensure accurate patient information in the EMR system.

The role supports front office operations, handles cancellations/no-shows, and assists with routine follow-up communications to improve patient access and care continuity.

Qualifications

• Reads, writes and communicates in English.
• High school graduate or equivalent.
• Experience with medical scheduling preferred.
• Proficiency with medical office applications preferred.

Responsibilities

• Serve as primary contact for patient access for patients and other departments.
• Maintain provider schedules to meet productivity targets and patient flow.
• Attend monthly team meetings with physicians and nurses to discuss patient access and scheduling.

Skills

English communication

Customer service

Phone etiquette

Typing 30 WPM

Healthcare scheduling

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

MS Office

Job description

Medical Affiliates of Cape Cod is seeking an experienced Scheduling/EMR Specialist to provide timely patient scheduling and outstanding customer service. You will manage provider calendars, coordinate with physicians and nurses, and ensure accurate patient information in the EMR system.

The role supports front office operations, handles cancellations/no-shows, and assists with routine follow-up communications to improve patient access and care continuity.