Pulmonology Scheduling & Access Specialist

capecodhc; Massachusetts; On-site; USD 42,000 - 54,000; Full time

Job summary

capecodhc is seeking a dedicated receptionist/EMR specialist to manage patient access and scheduling across departments. The role emphasizes accurate data entry, prompt communication, and adherence to HIPAA guidelines while supporting clinicians’ daily workflows.

Responsibilities include maintaining schedules, reconciling modifications, and ensuring timely confirmations and follow-ups with patients. A high school diploma and at least one year of medical scheduling experience are preferred.

Qualifications

• High school graduate or equivalent.
• At least 1 year experience with medical scheduling.
• Experience with EMR/EHR and medical office software preferred.
• Excellent customer service and communication skills.
• Typing speed of 30 WPM or higher.
• Familiarity with medical terminology is a plus.

Responsibilities

• Serve as primary contact for patient access and scheduling.
• Maintain provider schedules to meet productivity targets and flow.
• Attend team meetings to discuss patient access and scheduling guidance.
• Edit clinician schedules and reschedule as needed.
• Ensure HIPAA-compliant handling of patient information.
• Answer calls promptly and route messages accurately in the EMR.
• Confirm appointments and manage cancellations/no-shows.

Skills

Customer service

Communication

Interpersonal skills

Typing 30 WPM

Education

High school diploma

Tools

EMR/EHR systems

MS Office

Job description

capecodhc is seeking a dedicated receptionist/EMR specialist to manage patient access and scheduling across departments. The role emphasizes accurate data entry, prompt communication, and adherence to HIPAA guidelines while supporting clinicians’ daily workflows.

Responsibilities include maintaining schedules, reconciling modifications, and ensuring timely confirmations and follow-ups with patients. A high school diploma and at least one year of medical scheduling experience are preferred.