Scheduling & Office Assistant - ABA Center

Texas ABA Centers; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

21 paid days off

401(k) with employer match

Medical, dental, vision coverage

Employee assistance program (EAP)

Mileage reimbursement

Flexible scheduling

Job summary

Texas ABA Centers is seeking an Administrative Assistant in Plano, TX to support caregivers and families with scheduling, billing-related inquiries, and daily office tasks. The role requires a reliable, organized professional comfortable communicating with diverse families and clinic teams.

Responsibilities include maintaining client schedules, coordinating with the Director of Operations, and handling administrative duties to keep the center running smoothly in a fast-paced healthcare

Qualifications

• High school diploma or GED required.
• Administrative, healthcare, education, customer service or ABA experience preferred.
• Organized, dependable and detail oriented.
• Warm, professional, and confident communicator.
• Comfortable speaking with families and employees.
• Able to manage multiple priorities in a fast-paced environment.
• Strong computer skills and willingness to learn new systems.

Responsibilities

• Serve as the primary point of contact for caregivers regarding scheduling updates, cancellations, and coverage changes.
• Communicate professionally via phone, email, and text to resolve scheduling needs.
• Notify families and staff of schedule changes to maintain continuity of care.
• Maintain daily client schedules in ABA Connect and ensure team members have up-to-date information.

Skills

Organized

Detail-oriented

Communication

Customer service

Education

High school diploma/GED

Tools

ABA Connect

Job description

Texas ABA Centers is seeking an Administrative Assistant in Plano, TX to support caregivers and families with scheduling, billing-related inquiries, and daily office tasks. The role requires a reliable, organized professional comfortable communicating with diverse families and clinic teams.

Responsibilities include maintaining client schedules, coordinating with the Director of Operations, and handling administrative duties to keep the center running smoothly in a fast-paced healthcare