ABA Administrative Coordinator - Scheduling & Coverage

Cslo; Fremont (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

CSLOT is seeking an Administrative Coordinator to support the ABA services, coordinating direct session scheduling, client coordination, and robust recordkeeping. The role emphasizes proactive scheduling, issue escalation, and cross-training across departments to ensure continuity of services.

Working with the ABA Lead, clinical staff, Human Resources, Billing, Recruiting, and other administrative teams, this role requires independent problem-solving, accountability, and clear communication to

Qualifications

• At least three years of office, scheduling, or administrative coordination experience.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with scheduling systems, Microsoft Office, and Google Workspace.
• Ability to maintain confidential information and collaborate across departments.
• Spanish language skills are preferred.

Responsibilities

• Coordinate and proactively manage direct ABA session scheduling for clients and BTs/RBTs.
• Update schedules, leaves, cancellations, and coverage opportunities.
• Communicate scheduling changes to clients, families, and staff to minimize gaps.
• Maintain client profiles and scheduling documents; ensure records are accurate.
• Monitor hours and coverage metrics; identify trends and address issues.
• Coordinate BT observation scheduling with the BCBA and BT; assist onboarding.
• Assist ABA billing corrections and authorization requests; liaise with Billing.
• Complete follow-up and escalation when needed; ensure timely handoffs.
• Learn workflows of other CSLOT departments and provide cross-training coverage.
• Perform other related administrative duties as assigned.

Skills

Scheduling

Administrative coordination

Communication skills

Multitasking

Microsoft Office

Google Workspace

Job description

CSLOT is seeking an Administrative Coordinator to support the ABA services, coordinating direct session scheduling, client coordination, and robust recordkeeping. The role emphasizes proactive scheduling, issue escalation, and cross-training across departments to ensure continuity of services.

Working with the ABA Lead, clinical staff, Human Resources, Billing, Recruiting, and other administrative teams, this role requires independent problem-solving, accountability, and clear communication to