Scheduling Manager - South Milwaukee

Cornerstone Caregiving; Waukesha (WI); On-site; USD 34,000 - 46,000; Full time

Job summary

Cornerstone Caregiving in Wisconsin is seeking a full-time office coordinator to manage schedules between clients and caregivers, ensuring shifts are properly staffed and compliant with regulations.

You will support the Operating Director, assist with recruiting and onboarding, handle inbound calls from clients and caregivers, and participate in after-hours on-call coverage to maintain seamless staffing.

Qualifications

• Experience coordinating schedules between clients and caregivers.
• Ability to ensure shifts are properly staffed and compliant.
• Customer-facing communication and problem-solving skills.

Responsibilities

• Schedule management to match client needs with caregiver availability.
• Ensure compliance with state and federal regulations.
• Assist with customer service for prospective and current clients and caregivers.
• Provide general administrative support to the Operating Director.
• Rotate on-call responsibilities after hours to maintain staffing.

Skills

Schedule management

Compliance

Customer service

Administration

On-call

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.
Salary: $40,000

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**