Scheduling Manager

Cornerstone Caregiving; Waukegan (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Cornerstone Caregiving in Waukegan, IL, is seeking an office coordinator to help manage client and caregiver schedules and support the local team. The role involves coordinating shifts, handling inquiries, and ensuring regulatory compliance as part of a growing home care office.

You will assist with a fast-paced environment, contribute to daily operations, and participate in after-hours on-call coverage to maintain staffing levels for clients and caregivers.

Qualifications

• Has at least one year of experience working in home care/healthcare.
• Has at least one year of recruiting experience.
• Wants to join a growing office and company.
• Enjoys a fast paced work environment.

Responsibilities

• Schedule Management: Assess client needs and caregiver availability to ensure shifts are properly staffed.
• Compliance: Ensure the office's compliance with state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure staffing.

Skills

Schedule coordination

Customer service

Communication

Office administration

Recruiting

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.