Scheduling Manager - Conway

Cornerstone Caregiving; Conway (AR); On-site; USD 38,000 - 47,000; Full time

Job summary

Cornerstone Caregiving is seeking a Scheduling Manager to coordinate schedules for clients and caregivers, reporting to the local Operating Director, and contributing to the growth of the Arkansas office.

The role emphasizes schedule planning, regulatory compliance, and frontline support, including handling inquiries from clients and caregivers and providing administrative assistance to leadership.

Qualifications

• Minimum one year of experience in home care or healthcare.
• Minimum one year of recruiting experience.
• Ability to manage client and caregiver schedules.

Responsibilities

• Plan and assess client needs and caregiver availability to staff shifts.
• Ensure office compliance with state and federal regulations.
• Answer incoming calls from clients and caregivers.
• Provide operational support to the Operating Director.
• Rotate after-hours on-call phone coverage.

Skills

Schedule management

Customer service

Compliance

Operations

On-call

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office. Salary: $42,500

Office Location:Woburn, MA

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.