Care Scheduling & Operations Manager

Cornerstone Caregiving; Waukesha (WI); On-site; USD 34,000 - 46,000; Full time

Job summary

Cornerstone Caregiving in Wisconsin is seeking a full-time office coordinator to manage schedules between clients and caregivers, ensuring shifts are properly staffed and compliant with regulations.

You will support the Operating Director, assist with recruiting and onboarding, handle inbound calls from clients and caregivers, and participate in after-hours on-call coverage to maintain seamless staffing.

Qualifications

• Experience coordinating schedules between clients and caregivers.
• Ability to ensure shifts are properly staffed and compliant.
• Customer-facing communication and problem-solving skills.

Responsibilities

• Schedule management to match client needs with caregiver availability.
• Ensure compliance with state and federal regulations.
• Assist with customer service for prospective and current clients and caregivers.
• Provide general administrative support to the Operating Director.
• Rotate on-call responsibilities after hours to maintain staffing.

Skills

Schedule management

Compliance

Customer service

Administration

On-call

Job description

Cornerstone Caregiving in Wisconsin is seeking a full-time office coordinator to manage schedules between clients and caregivers, ensuring shifts are properly staffed and compliant with regulations.

You will support the Operating Director, assist with recruiting and onboarding, handle inbound calls from clients and caregivers, and participate in after-hours on-call coverage to maintain seamless staffing.