Scheduling Manager - Norwalk

Cornerstone Caregiving; Norwalk (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

Cornerstone Caregiving is seeking an Office Coordinator in Norwalk, OH to manage client and caregiver schedules, assist the Operating Director, and ensure compliance and smooth daily operations. The role requires coordinating shifts, handling inquiries, and supporting growth in a fast-paced home care environment.

The ideal candidate has at least one year of experience in home care or healthcare and at least one year of recruiting experience.

Qualifications

• At least 1 year of experience in home care/healthcare.
• At least 1 year of recruiting experience.

Responsibilities

• Schedule management: assess client needs and caregiver availability to staff shifts.
• Compliance: ensure office compliance with state and federal regulations.
• Customer service: handle inbound calls from clients and caregivers.
• Administration: provide general operational support to the Operating Director.
• On-Call: rotate after-hours phone coverage to maintain staffing.

Skills

Scheduling

Recruiting

Customer service

Administrative support

Job description

Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location:Norwalk, OH

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
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