Scheduling Manager - Roanoke, VA

Cornerstone Caregiving; Roanoke (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Cornerstone Caregiving in Roanoke, VA is seeking an Office Administrator to manage schedules between clients and caregivers, report to the local Operating Director, and support office growth and operations. You will handle on-call coverage, ensure regulatory compliance, and deliver strong customer service while thriving in a fast-paced home care environment.

Applicants should have at least one year of experience in home care or healthcare and recruiting experience.

Qualifications

• Minimum 1 year of experience in home care/healthcare.
• Recruiting experience is preferred.
• Ability to manage multiple schedules and coordinate staff.

Responsibilities

• Schedule management between clients and caregivers.
• Security/compliance with state and federal regulations.
• Handle incoming calls from prospective and current clients and caregivers.
• Provide general operational support to the Operating Director.
• Rotate after-hours on-call duties to cover shifts.

Skills

Schedule coordination

Regulatory compliance

Customer service

Office administration

On-call readiness

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**