Scheduling Manager – Muskegon

Cornerstone Caregiving; Muskegon, Northern (MI, KY); Hybrid; USD 38,000 - 56,000; Full time

Job summary

Cornerstone Caregiving is seeking an office-based role in Muskegon, MI to manage schedules between clients and caregivers and support the operating director in growth and operations. The role requires coordinating staffing, ensuring regulatory compliance, and handling client and caregiver inquiries.

Ideal candidates bring at least one year of home care/healthcare experience and recruiting experience, thriving in a fast-paced environment with strong organizational skills.

Qualifications

• At least 1 year of experience in home care/healthcare.
• At least 1 year of recruiting experience.
• Ability to thrive in a fast-paced office environment.

Responsibilities

• Schedule management: align client needs with caregiver availability to staff all shifts.
• Ensure office compliance with state and federal regulations.
• Handle incoming calls from prospective and current clients and caregivers.
• Provide general operational support to the Operating Director.
• Rotate after-hours on-call phone coverage to maintain staffing.

Skills

Schedule management

Compliance

Customer service

Administration

On-call management

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location: Muskegon, MI

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office’s compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.