Scheduling Manager

Cornerstone Caregiving; Pompano Beach (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Cornerstone Caregiving is seeking a Scheduling/Office Coordinator to manage client and caregiver schedules and support the local office. The role reports to the Operating Director and contributes to growth and operational excellence in a fast-paced home care environment.

Qualifications include at least one year in home care or healthcare and at least one year in recruiting, with strong customer service and regulatory compliance skills.

Qualifications

• At least 1 year of experience in home care/healthcare.
• At least 1 year of recruiting experience.
• Interest in joining a growing office and company.

Responsibilities

• Schedule management between clients and caregivers to ensure shifts are staffed.
• Ensure office compliance with state and federal regulations.
• Assist with customer service for prospective and current clients and caregivers.
• Provide general administrative support to the Operating Director.
• Rotate on-call duties to manage after-hours staffing needs.

Skills

Schedule coordination

Recruiting

Customer service

Regulatory compliance

Microsoft Office

Applicant Tracking System

Tools

MS Office

ATS

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office’s compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.