Grand Rapids, MI - Scheduling Manager

Cornerstone Caregiving; Michigan; On-site; USD 41,000 - 50,000; Full time

Job summary

Cornerstone Caregiving, a non-medical in-home care provider, is seeking a Scheduling & Office Coordinator in Grand Rapids, MI. You will manage schedules between clients and caregivers, ensure regulatory compliance, and support the Operating Director with daily operations.

The ideal candidate has at least one year of experience in home care or healthcare and at least one year of recruiting experience, in a fast-paced environment. Equal opportunity employer.

Qualifications

• One year of experience in home care or healthcare.
• One year of recruiting experience.
• Able to thrive in a fast-paced environment.

Responsibilities

• Schedule client and caregiver assignments to ensure full staffing.
• Maintain regulatory compliance for the office operations.
• Handle incoming calls from prospective and current clients and caregivers.
• Provide general administrative support to the Operating Director.
• Participate in after-hours on-call rotation to cover shifts.

Skills

Schedule management

Compliance

Customer service

Administration

On-call

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.
Salary: $45,000

Office Location:Grand Rapids, MI

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office's compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who:

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**
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