Scheduling Coordinator - Mobile Primary Care

Concierge Home Care; Jacksonville (FL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance after 30 days

PTO starts Day One

3 weeks PTO annually, increasing to 4

401(k) Retirement Plan

Employee Assistance Program (EAP)

Employee Referral Bonus Program

Structured onboarding and training

Advancement opportunities

Supportive leadership team

Job summary

Mobile Medical in Jacksonville, FL is seeking a Scheduling Coordinator to support our mobile healthcare team by coordinating provider schedules, ensuring accurate appointments, and maintaining efficient daily operations.

You will schedule visits based on care plans, enter patient demographics and referrals into the EMR, and communicate updates with clinicians while upholding HIPAA and privacy policies.

Qualifications

• Some college or coursework completed.
• Minimum one year of scheduling or healthcare administrative experience.
• Strong organizational and time management skills.
• Excellent communication and customer service.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and scheduling systems.

Responsibilities

• Schedule and maintain provider appointments based on patient care plans, clinician availability and productivity goals.
• Coordinate daily patient visits and optimize provider schedules.
• Enter referrals, patient demographics, employee information, and visit schedules into the EMR.
• Maintain accurate scheduling records and documentation.
• Answer incoming phone calls and direct inquiries appropriately.
• Communicate scheduling updates with providers and clinical staff.
• Provide scheduling support for staff absences, vacations and leaves of absence.
• Monitor schedule changes and adjust appointments as needed.
• Collaborate with clinical and administrative teams to ensure efficient patient care delivery.
• Maintain confidentiality and HIPAA compliance.

Skills

Organization

Time management

Communication

Multitasking

Microsoft Office

Scheduling systems

Education

Some college

Tools

EMR systems

Job description

Mobile Medical | Jacksonville, FL 32256 Full-Time | Benefits | Consistent Schedule

Keep Mobile Healthcare Running Smoothly—One Schedule at a Time

At Mobile Medical, we bring high-quality primary care directly to patients in the comfort of their homes. As a Scheduling Coordinator, you'll play a critical role in supporting our clinical team by coordinating provider schedules, ensuring efficient patient visits, and helping deliver exceptional care across the communities we serve.

If you're an organized healthcare professional who enjoys problem-solving, coordinating schedules, and keeping operations running efficiently, we'd love to meet you.

Why Join Mobile Medical?

Competitive Compensation

• Competitive hourly pay

Work-Life Balance

• 8:00 AM - 5:00 PM
• Medical insurance after 30 days
• PTO begins accruing on Day One
• Three weeks of PTO annually, increasing to four weeks after five years
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program
• Structured onboarding and training
• Opportunities for advancement within a growing healthcare organization
• Collaborative and supportive leadership team

What You'll Do

As a Scheduling Coordinator, you'll be responsible for coordinating provider schedules, maintaining appointment accuracy, and supporting the daily operations of our mobile healthcare team.

Daily Responsibilities

• Schedule and maintain provider appointments based on patient care plans, clinician availability, and productivity goals
• Coordinate daily patient visits and optimize provider schedules
• Enter referrals, patient demographics, employee information, and visit schedules into the EMR
• Maintain accurate scheduling records and documentation
• Answer incoming phone calls and direct inquiries appropriately
• Communicate scheduling updates with providers and clinical staff
• Provide scheduling support for staff absences, vacations, and leaves of absence
• Monitor schedule changes and adjust appointments as needed
• Collaborate with clinical and administrative teams to ensure efficient patient care delivery
• Maintain confidentiality and compliance with HIPAA and company policies

Qualifications

Required

• Some college
• Minimum one (1) year of scheduling, medical office, or healthcare administrative experience
• Strong organizational and time management skills
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and computer-based scheduling systems

Preferred

• Medical office scheduling experience
• Experience in home health, primary care, or mobile healthcare
• Experience with electronic medical record (EMR) systems

Ideal Backgrounds

We encourage applicants with experience as:

• Medical Scheduler
• Patient Access Representative
• Medical Receptionist
• Medical Office Coordinator
• Administrative Assistant (Healthcare)
• Home Health Scheduler

Why You'll Love Working Here

At Mobile Medical, every appointment you schedule helps bring compassionate, high-quality healthcare directly into patients' homes. Your work plays an essential role in ensuring providers stay productive, patients receive timely care, and our mission of delivering exceptional mobile healthcare continues to grow.

If you're detail-oriented, enjoy coordinating moving pieces, and want to make a meaningful impact behind the scenes, we'd love to have you on our team.

Employment is contingent upon successful completion of an AHCA Level 2 Background Screening.