Scheduling Coordinator - Home Care with Bonus Incentives

Visiting Angels Brentwood, TN; Brentwood (TN); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Life insurance

Job summary

Visiting Angels Nashville, TN is seeking a Scheduler to coordinate services between clients and caregivers, ensuring adequate staffing and continuity of care. The role focuses on scheduling, calendar management, and timely follow-ups to meet client needs.

The successful candidate will handle scheduling shifts, verify attendance, document requests, and stay aligned with care plans, while maintaining a compassionate and professional client experience.

Qualifications

• Coordinate services between clients and caregivers, manage schedules, ensure staffing continuity.

Responsibilities

• Schedule shifts, including urgent openings and new clients.
• Schedule first visits for Training and Retention on Google Calendar.
• Verify shifts and document time off and vacation requests.
• Follow up with clients about schedule changes within 15 minutes.
• If clock-in is missed, contact caregiver/family within 15 minutes.
• Perform client management follow-up after first week and every 30 days.
• Review care plans with caregivers for new clients and fills-ins.
• Manage angel badges and keep birthdays/anniversaries up to date.
• Nominate caregiver of the month and notify Allie.
• Answer phones and handle documentation.

Skills

Scheduling

Time management

Attention to detail

Communication

Tools

Google Calendar

Job description

Visiting Angels Nashville, TN is seeking a Scheduler to coordinate services between clients and caregivers, ensuring adequate staffing and continuity of care. The role focuses on scheduling, calendar management, and timely follow-ups to meet client needs.

The successful candidate will handle scheduling shifts, verify attendance, document requests, and stay aligned with care plans, while maintaining a compassionate and professional client experience.